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LG

Familiar Diversions

I'm a librarian who loves anime, manga, and reading a wide variety of genres.

Currently reading

Princess Prince
Tomoko Taniguchi
Progress: 290/336 pages
Other Minds: The Octopus, the Sea, and the Deep Origins of Consciousness
Peter Godfrey-Smith
Progress: 41/255 pages
A Rational Arrangement
Rowyn Ashby
Progress: 13/537 pages
FREE: Locke & Key
Tatiana Maslany, Audible Studios, Joe Hill, Gabriel Rodríguez, Kate Mulgrew, Haley Joel Osment, Full Cast
Progress: 91/806 minutes
The Kneebone Boy
Ellen Potter
Progress: 62/280 pages

My first Kobo purchase...is not a success

So I just bought my very first book from Kobo. I used Dear Author's tips for making sure I knew what I was downloading. DRM-free EPUB, great! I bought it, downloaded it, checked it out in Calibre, and...it was not the right book.

 

What I was trying to buy was Silently and Very Fast by Catherynne M. Valente, one of the works I learned about while constructing my "Sci Fi/Fantasy Written by Women" list. It has an AI in it and sounds fabulous. What I actually got was Myths of Origin by Catherynne M. Valente. Right author, wrong title.

 

I've contacted Kobo's customer service, but I'm a little confused about what happens next, since the form I filled out directed me to a page instructing me to call between 9 AM and 9 PM from Sunday to Saturday (does that mean seven days a week?). I thought the point of filling out a form was that I wouldn't have to call, and would simply be emailed when the problem was fixed. I'm a little confused.

 

As a first Kobo shopping experience, I can say I was not impressed.